Enhancing the Quality of Life for Citizens of Richmond

What is Rapid Access?

Rapid Access is the same day process available to all Individuals seeking mental health and/or substance use treatment services through the RBHA. It is how you start services at the agency and get assigned to your ongoing service provider.

You will likely have contact with multiple team members during Rapid Access: Engagement Specialists, Reimbursement Specialist, Assessment Clinicians, doctors/nurses. Each team member will play an important role in connecting you with the most appropriate services.

If you are interested in mental health or substance use treatment services at RBHA, call (804) 819-4100. You will speak with an Emergency Services Clinician to provide basic information such as your name and address. An initial screening will be conducted in order to determine if services at the RBHA will be helpful for you. In order to start mental health and/or substance use services, you will be referred to Rapid Access.

What are the Hours?

Rapid Access is available Monday-Friday,
8:00 AM-11:00 AM and 12:00 PM-3:00 PM

What Do I need to bring to Rapid Access?

  • Photo Identification
  • Proof of Richmond City Residency (i.e. postmarked mail, utility bill, lease agreement)
  • Insurance Card, if applicable
  • Proof of Income (i.e. social services determination letter, W-2, paystub)
  • Medication Bottles, if available
  • Additional Documentation you may have regarding your needs (i.e. hospital discharge information, probation referral, other provider referral)

Prevention is defined as services delivered prior to the onset of a disorder.

Richmond Behavioral Health Authority (RBHA) provides exemplary prevention programs to youth, families, and community that are intended to support behavioral wellness and discourage or reduce the risk of developing a behavioral health problem such as substance abuse, mental illness, alcohol dependency, tobacco use, prescription drug misuse and abuse of other illicit drugs.
Source: The Eight Dimensions of Wellness /SAMHSA-Substance Abuse and Mental Health

Behavioral Wellness

Behavioral Wellness is more than just a  state of physical health. It includes emotional stability, clear thinking and the ability to create/embrace change. Your ability to Live, Laugh and Love is greatly improved through the managing of your behavioral health.

Mental Health First Aid- Mental Health First Aid is an 8-hour course that teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. The training gives you the skills you need to provide initial help and support to someone who may be developing a mental health or substance use problem or experiencing a crisis. Training is offered for Youth and Adults, for more information contact:

REVIVE! is the Opioid Overdose and Naloxone Education (OONE) program for the Commonwealth of Virginia. REVIVE! provides training to professionals, stakeholders, and others on how to recognize and respond to an opioid overdose emergency with the administration of Naloxone (Narcan). Lay Rescuer trainings are between 1-1.5 hours long. This training covers understanding opioids, how opioid overdoses happen, risk factor for opioid overdoses, and how to respond to an opioid overdose emergency with the administration of Naloxone. To receive training in MHFA or Revive, you may  contact Charlene Edwards (804) 819-4068 and request the training.

The Friends of Prevention Coalition of Richmond (FOPC) is a catalyst for promoting wellness in the City of Richmond to create and sustain safe, healthy, and drug-free communities. The FOPC’s guiding vision is that public and private entities will work together to form meaningful partnerships to examine root causes, raise awareness, articulate community needs, and provide resources to improve community conditions.

Richmond Behavioral Health Authority

107 South Fifth Street | Richmond, VA 23219
Phone: 804-819-4068